In the current context of the digital revolution, businesses and organizations of all sizes and from all sectors are gradually making digital transformation a strategic priority, so that it is becoming the key to maintaining business in a competitive and financially uncertain landscape. This article therefore aims to explain and promote the implementation of information systems transformation to successfully complete your digital transformation.

What place for the transformation of IT systems in your digital strategy?

The objective of digital transformation is to implement the systems/software that best suits your organization and business processes. In general, businesses undertake digital transformation for several reasons: meeting customer expectations, strengthening security, and improving resilience and agility.

Today, sales and IT teams collaborate to decide what type of transformation projects they should embark on based on their current systems, strategic priorities, and future demands. Here are a few examples:

• Consolidation of applications : consolidation or reorganization of all existing systems in the organization, generally based on an analysis of their use

• The implementation Greenfield : designing, installing and configuring new systems from scratch

• Hybrid implementation : combined implementation of new systems (Greenfield) and an upgrade of existing systems (Brownfield).

An increased need to optimize business processes

The optimization of processes allows a real-time visibility and helps maintain accurate cartography Processes within an organization. Mature businesses today are focusing on automation, which involves analyzing data to document core processes and reorganize existing processes.

One investigation conducted by Everest Group revealed that they obtained a significantly greater impact than other businesses, both in terms of results and in terms of effectiveness.

On average, businesses that focused on optimizing processes before beginning to transform their systems achieved aA return on investment (ROI) more than twice that of other businesses.

What are the benefits to be derived from it?

Companies that have focused on process optimization describe major impacts leading to decisive competitive advantages :

• Strategic impact : sustainable operations, business continuity and agility, better return on investment, increased customer satisfaction and better employee experience

• Operational impact : increased operational efficiency, shorter lead times and better process governance

• Financial impact : reduction of operational costs and technical debt

Our advice and best practices to optimize your processes

Based on our expertise and the testimonies of our customers, here are the practices we recommend to optimize your processes and obtain the best return on investments.

• Ensuring the buy-in of company managers

• Analyze and understand end-to-end processes in order to optimize them significantly

• Choosing the right technology : the Process mining, the exploration of tasks and robotic process automation (RPA), which allow for a factual approach

• Establishing a change management program with stakeholders and experts involved in the processes to obtain regular feedback

Since the modernity and adequacy of information systems are the fundamental elements of an organization oriented towards digitalization, system transformation has become a key factor in performance. Today, most businesses are just scratching the surface of this opportunity. By focusing on optimizing technology-based processes and integrating it into your organization's systems transformation strategy, you can develop sustainable competitive advantages.

About StoryShaper:

StoryShaper is an innovative start-up that supports its customers in defining their digital strategy and the development of automation solutions tailor-made.

Sources: StoryShaper, Bizagi