Automation software has had a huge impact on how business processes are designed and managed in today's world of work.. By integrating holistically business process automation (BPA), robotic process automation (RPA), and artificial intelligence (AI) to orchestrate end-to-end business processes, forward-thinking businesses are achieving unimaginable levels of efficiency and productivity.

As expected, the growth of this technology has been accompanied by an equally rapid explosion in the number of suppliers offering automation software..

So how do you identify the right partner for your specific needs?

1. Is the platform versatile?

The best automation software should be able to adapt to all areas of your business. Your automation software should:

• Enabling the automation of simple and complex processes. The complexity of business processes varies considerably between different areas of your business. An automation platform should be ready to meet this need at both ends of the spectrum.
• Integrate fluidly. Indeed, it is essential to be able to integrate your software or platform with existing and new technologies.

2. Is the platform easy to use?

If your software is too complex to use, your employees may quickly lose interest in it. Indeed, the objective is to democratizing process automation. However, software that is difficult to use fragments the use of automation within your company, leaving some of your employees on the sidelines. It is then a question of ensure that the use of the software is affordable for all your teams.

Thankfully, low-code platforms are there to help you in this process. They are easy and fast to develop, based on simple and intuitive visual interfaces that eliminate the need for in-depth technical knowledge.. Our partner Bizagi can guide you on this subject.

3. Can the platform adapt to the changing needs of your business?

Businesses today need to evolve rapidly to adapt to market changes, as demonstrated by the COVID-19 pandemic. For example, external market forces can impact where, when, and how employees use the automation platform.

In addition, Replacing software that does not adapt to growing and changing needs represents a significant cost for your business. This can also be particularly disruptive in your digital transformation perspective. So It is important to ensure that the platform used is scalable.

The cloud is an interesting example of meeting this need. Indeed, cloud native platforms evolve according to your needs.

4. Does the cost of the software match your budget?

It may seem obvious, but the cheapest platform is often not the best. At the same time, the most expensive platform rarely offers the best value. It is therefore important to carefully compare each offer and to select the one that best suits your needs and your prospects for development..

We advise you not only to focus on the price of the platform, but on its ROI potential for your business.. This is what will motivate your teams and ensure an effective digital transformation from end to end.

5. Will the company creating the software be a partner or just a supplier?

It is essential to fully understand who you are asking to support you in your digital transformation project. Will your supplier be able to provide the right training and service? The answer should make it possible to accurately assess whether a supplier's approach, capabilities, and culture match your specific needs. To maximize the value of your platform over time, it is important to ensure that you have a support team in place as early as The start of your transformation.

So as you can see, your success in intelligent automation will depend on choosing the right long-term partner.

About StoryShaper:

StoryShaper is an innovative start-up that supports its customers in defining their digital strategy and the development of automation solutions tailor-made.

Sources: StoryShaper, Bizagi